Q: How do I log in to my account for the first time?

1. What happens when my access to myHR is activated? You receive an email at the address you provided. If you have provided both a professional and a personal email address, the email will be sent to your professional address. 2. What does this email contain? <ul> <li>The email includes a button labeled "Access my account".</li> <li>Click on it to get started.</li> </ul> 3. What should I do next? <ul> <li>Option 1: You may be asked to enter your personal information (address, contact details) and choose a password.</li> <li>Option 2: If your information has already been provided, you will only need to choose a password.</li> </ul> Once your information and password are entered, click on "Activate my account". 4. What happens after I click on "Activate my account"? You will be redirected to your myHR space. 5. How can I easily log in again? <ul> <li>Save the URL to your favorites for quick access to your space next time.</li> <li>You can also find the link by clicking on "Access my account" in the initial email.</li> </ul>

Q: Can I add or delete personal documents?

It depends on the rights that have been granted to you: <ul> <li>If the files are "read-only": You cannot add or delete documents. You can only view, download, and print them.</li> <li>If you have the necessary rights: You have the ability to add, rename, or delete documents.</li> </ul> <h6 id="howtoaddadocument">How to add a document?</h6> To add a document: <ul> <li>Drag the file directly into the relevant folder.</li> <li>Or click on the banner below the folder name to select the file to upload.</li> </ul> <h6 id="howtorenameordeleteadocument">How to rename or delete a document?</h6> <ul> <li>Click on the three small dots next to the document in question.</li> <li>Choose the "Rename" option to change the document's name.</li> <li>Select "Move to trashbox" to delete the document.</li> </ul> <h6 id="whattodoifadocumentwasdeletedbymistake">What to do if a document was deleted by mistake?</h6> If a document was placed in the trash by mistake, you can restore it: <ol> <li>Click on "View trashbox" below the folders.</li> <li>Search for the relevant file.</li> <li>Click the "Restore" arrow to return the document to its original location.</li> </ol>

Q: How to recover or change my password?

You can reset your password at any time. 1. How do I reset my password? <ul> <li>Click on "Reset password" at the top left of the login page.</li> <li>Enter the requested information: your email address and the security code.</li> <li>Click on the "Reset password" button.</li> </ul> 2. What happens next? <ul> <li>You will receive an email containing a button "Reset my password"".</li> <li>Click on this button, enter your new password, and then confirm by clicking on "Reset my password".</li> </ul> 3. What happens after I reset my password? <ul> <li>You will be redirected to the login page where you can enter your email address and new password.</li> <li>You will also receive an email confirming that your password has been successfully changed.</li> </ul>

Question 1

What are the public holidays in Luxembourg in 2025?

Accepted Answer

Here is the list of official public holidays in Luxembourg for the year 2025:

| Date | Day | Holiday Name | | ---- | | January 1 | Wednesday | New Year's Day | | April 21 | Monday | Easter Monday | | May 1 | Thursday | Labor Day | | May 9 | Friday | Europe Day | | May 29 | Thursday | Ascension | | June 9 | Monday | Pentecost Monday | | June 23 | Monday | National Day | | August 15 | Friday | Assumption | | November 1 | Saturday | All Saints' Day | | December 25 | Thursday | Christmas Day | | December 26 | Friday | St. Stephen's Day |

Question 2

What are the school holiday dates in Luxembourg for 2025?

Accepted Answer

Here is the list of school holidays for the year 2025 in Luxembourg:

| Holidays | Dates | | ---- | | Christmas Holidays | From Saturday, December 21, 2024, to Sunday, January 5, 2025 | | Carnival Holidays | From Saturday, February 15, 2025, to Sunday, February 23, 2025 | | Easter Holidays | From Saturday, April 5, 2025, to Sunday, April 20, 2025 | | Pentecost Holidays | From Saturday, May 24, 2025, to Sunday, June 1, 2025 | | Summer Holidays | From Wednesday, July 16, 2025, to Sunday, September 14, 2025 | | All Saints' Holidays | From Saturday, November 1, 2025, to Sunday, November 9, 2025 | | Christmas Holidays | From Saturday, December 20, 2025, to Sunday, January 4, 2026 |

Question 3

How do I log in to my account for the first time?

Accepted Answer

1. What happens when my access to myHR is activated?

You receive an email at the address you provided. If you have provided both a professional and a personal email address, the email will be sent to your professional address.

2. What does this email contain?

The email includes a button labeled "Access my account".
Click on it to get started.

3. What should I do next?

Option 1: You may be asked to enter your personal information (address, contact details) and choose a password.
Option 2: If your information has already been provided, you will only need to choose a password.

Once your information and password are entered, click on "Activate my account".

4. What happens after I click on "Activate my account"?

You will be redirected to your myHR space.

5. How can I easily log in again?

Save the URL to your favorites for quick access to your space next time.
You can also find the link by clicking on "Access my account" in the initial email.

Question 4

How to find the access link reserved for my company?

Accepted Answer

Each company has a unique URL link to access its dedicated space.

This link will be sent to you via an email upon the activation of your access, either to your professional email address (if it is provided in your profile) or to your personal email address, if applicable.

Can’t find this email?

Go to the following page: https://www.myhr.lu/en/company/employee-access/
Enter the email address you use to log in.
You will receive an email containing the URL link to your company’s space.
Click on this link to access your space.

Question 5

Can I add or delete personal documents?

Accepted Answer

It depends on the rights that have been granted to you:

If the files are "read-only": You cannot add or delete documents. You can only view, download, and print them.
If you have the necessary rights: You have the ability to add, rename, or delete documents.

How to add a document?

To add a document:

Drag the file directly into the relevant folder.
Or click on the banner below the folder name to select the file to upload.

How to rename or delete a document?

Click on the three small dots next to the document in question.
Choose the "Rename" option to change the document's name.
Select "Move to trashbox" to delete the document.

What to do if a document was deleted by mistake?

If a document was placed in the trash by mistake, you can restore it:

Click on "View trashbox" below the folders.
Search for the relevant file.
Click the "Restore" arrow to return the document to its original location.

Question 6

How to recover or change my password?

Accepted Answer

You can reset your password at any time.

1. How do I reset my password?

Click on "Reset password" at the top left of the login page.
Enter the requested information: your email address and the security code.
Click on the "Reset password" button.

2. What happens next?

You will receive an email containing a button "Reset my password"".
Click on this button, enter your new password, and then confirm by clicking on "Reset my password".

3. What happens after I reset my password?

You will be redirected to the login page where you can enter your email address and new password.
You will also receive an email confirming that your password has been successfully changed.

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