Q: How do I log in to my account for the first time?

1. What happens when my access to myHR is activated? You receive an email at the address you provided. If you have provided both a professional and a personal email address, the email will be sent to your professional address. 2. What does this email contain? <ul> <li>The email includes a button labeled "Access my account".</li> <li>Click on it to get started.</li> </ul> 3. What should I do next? <ul> <li>Option 1: You may be asked to enter your personal information (address, contact details) and choose a password.</li> <li>Option 2: If your information has already been provided, you will only need to choose a password.</li> </ul> Once your information and password are entered, click on "Activate my account". 4. What happens after I click on "Activate my account"? You will be redirected to your myHR space. 5. How can I easily log in again? <ul> <li>Save the URL to your favorites for quick access to your space next time.</li> <li>You can also find the link by clicking on "Access my account" in the initial email.</li> </ul>

Q: Can I add or delete personal documents?

It depends on the rights that have been granted to you: <ul> <li>If the files are "read-only": You cannot add or delete documents. You can only view, download, and print them.</li> <li>If you have the necessary rights: You have the ability to add, rename, or delete documents.</li> </ul> <h6 id="howtoaddadocument">How to add a document?</h6> To add a document: <ul> <li>Drag the file directly into the relevant folder.</li> <li>Or click on the banner below the folder name to select the file to upload.</li> </ul> <h6 id="howtorenameordeleteadocument">How to rename or delete a document?</h6> <ul> <li>Click on the three small dots next to the document in question.</li> <li>Choose the "Rename" option to change the document's name.</li> <li>Select "Move to trashbox" to delete the document.</li> </ul> <h6 id="whattodoifadocumentwasdeletedbymistake">What to do if a document was deleted by mistake?</h6> If a document was placed in the trash by mistake, you can restore it: <ol> <li>Click on "View trashbox" below the folders.</li> <li>Search for the relevant file.</li> <li>Click the "Restore" arrow to return the document to its original location.</li> </ol>

Q: How to modify or cancel a home working request?

1. How to modify a home working request? If you wish to modify an already submitted request, follow these steps: <ul> <li>Click on the status of the relevant request.</li> <li>Change the necessary information, such as the period or the requested hours.</li> <li>Click on the Request modification button.</li> </ul> Your modification request will follow the same approval process as the initial request. It can be either approved or rejected by the responsible person. 2. How to cancel a home working request? To cancel a request, you have two options: <ul> <li>Click on the status of the relevant request, then click on the Request cancellation button.</li> <li>If your company allows it, you can also directly cancel a request with the status Request to Review (meaning before it is approved or rejected) by clicking on the Cancel **Request **button. </li> </ul>

Question 1

How do I log in to my account for the first time?

Accepted Answer

1. What happens when my access to myHR is activated?

You receive an email at the address you provided. If you have provided both a professional and a personal email address, the email will be sent to your professional address.

2. What does this email contain?

The email includes a button labeled "Access my account".
Click on it to get started.

3. What should I do next?

Option 1: You may be asked to enter your personal information (address, contact details) and choose a password.
Option 2: If your information has already been provided, you will only need to choose a password.

Once your information and password are entered, click on "Activate my account".

4. What happens after I click on "Activate my account"?

You will be redirected to your myHR space.

5. How can I easily log in again?

Save the URL to your favorites for quick access to your space next time.
You can also find the link by clicking on "Access my account" in the initial email.

Question 2

How to find the access link reserved for my company?

Accepted Answer

Each company has a unique URL link to access its dedicated space.

This link will be sent to you via an email upon the activation of your access, either to your professional email address (if it is provided in your profile) or to your personal email address, if applicable.

Can’t find this email?

Go to the following page: https://www.myhr.lu/en/company/employee-access/
Enter the email address you use to log in.
You will receive an email containing the URL link to your company’s space.
Click on this link to access your space.

Question 3

Can I add or delete personal documents?

Accepted Answer

It depends on the rights that have been granted to you:

If the files are "read-only": You cannot add or delete documents. You can only view, download, and print them.
If you have the necessary rights: You have the ability to add, rename, or delete documents.

How to add a document?

To add a document:

Drag the file directly into the relevant folder.
Or click on the banner below the folder name to select the file to upload.

How to rename or delete a document?

Click on the three small dots next to the document in question.
Choose the "Rename" option to change the document's name.
Select "Move to trashbox" to delete the document.

What to do if a document was deleted by mistake?

If a document was placed in the trash by mistake, you can restore it:

Click on "View trashbox" below the folders.
Search for the relevant file.
Click the "Restore" arrow to return the document to its original location.

Question 4

What is the dashboard?

Accepted Answer

The dashboard is the homepage of your personal space, accessible as soon as you log in. It centralizes all the key information:

Calendar: to track your important events.
Announcements: to stay informed about the latest news from your organization.
Surveys: to share your opinion.
Leave balance summary: to quickly view your remaining entitlements.
Direct access to the time clock (if activated).

|| Tip: If you're on another page, simply click on the logo at the top left to quickly return to your dashboard.

Question 5

What are the public holidays in Luxembourg in 2025?

Accepted Answer

Here is the list of official public holidays in Luxembourg for the year 2025:

| Date | Day | Holiday Name | | ---- | | January 1 | Wednesday | New Year's Day | | April 21 | Monday | Easter Monday | | May 1 | Thursday | Labor Day | | May 9 | Friday | Europe Day | | May 29 | Thursday | Ascension | | June 9 | Monday | Pentecost Monday | | June 23 | Monday | National Day | | August 15 | Friday | Assumption | | November 1 | Saturday | All Saints' Day | | December 25 | Thursday | Christmas Day | | December 26 | Friday | St. Stephen's Day |

Question 6

How to modify or cancel a home working request?

Accepted Answer

1. How to modify a home working request?

If you wish to modify an already submitted request, follow these steps:

Click on the status of the relevant request.
Change the necessary information, such as the period or the requested hours.
Click on the Request modification button.

Your modification request will follow the same approval process as the initial request. It can be either approved or rejected by the responsible person.

2. How to cancel a home working request?

To cancel a request, you have two options:

Click on the status of the relevant request, then click on the Request cancellation button.
If your company allows it, you can also directly cancel a request with the status Request to Review (meaning before it is approved or rejected) by clicking on the Cancel **Request **button.

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