How to log in with two-factor authentication?

If your company has enabled two-factor authentication, you will need to enter a unique code in addition to your password each time you log in.

1. How to set up two-factor authentication during the first login?

• First, download an authentication app such as Google Authenticator or Microsoft Authenticator on your smartphone.
• If needed, buttons at the bottom of the screen will allow you to access the stores to download these apps (available for iPhone/Android).

2. What to do if I am logging in from a computer?

• Open the authentication app previously downloaded on your smartphone.
• Scan the QR code displayed on the screen.
• Enter the code generated by the app in the required field.

3. What to do if I am logging in from my smartphone?

• You will not be able to scan the QR code.
• Click on “Manual Setup”.
• A secret key will be displayed. Copy/paste this key into your authentication app to finalize the setup.

4. What happens next?

• Once the code is entered, you will be logged in to your account.
• This initial setup will only be required once.

5. How to log in thereafter?

• For future logins, open the authentication app.
• After entering your email address and password, enter the unique code displayed in the app.

Updated on: 30/01/2025